Privacy Policy

This policy explains how Cyrenes (“we”, “us”), based in Kigali, Rwanda, handles personal information when you visit cyrenes.io, create an account, or use the Cyrenes platform and mobile app.

Where a business uses Cyrenes to manage its own customers, suppliers and staff, that business decides how their information is used, and we process it on the business's behalf.

Information you give us, such as your name, work email, phone number, company details and the content of messages you send us.

Information created when you use the product, such as invoices, payments, expenses, uploaded documents and account activity, including sign-in history.

Technical information from your browser or device, such as IP address, device type and pages visited.

To provide and secure the service, process payments you initiate, keep records your business relies on, provide support, and communicate with you about your account.

To improve the product and understand how it is used. We do not sell personal information.

With payment providers and mobile-money networks, only as needed to complete payments you or your customers make.

With service providers that help us run the platform, under agreements that limit their use of the information, and where required by law.

We use technical and organisational measures designed to protect information, including access controls, data isolation between businesses and virus-scanned private storage for uploads.

We keep information for as long as needed to provide the service and to meet legal and accounting obligations.

Depending on where you live, you may have rights to access, correct, export or delete your personal information, or to object to certain uses. Contact us to make a request.

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Questions about privacy? Call us on +250 796 515 946 or +250 781 916 866.